We do not provide cash refunds. We will accept exchanges within 100 days of the original purchase date with a valid receipt and all tags attached. We will accept returns for store credit only within 100 days of the original purchase date with a valid receipt and all tags attached.
We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:
- An irregular or excessive returns history indicative of “wardrobing;”
- An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or
- Potential fraudulent or criminal activity.
Similarly, we reserve the right to refuse service to any customer or entity, due to similar actions as noted above.
Non-Tour&Tate items sent to our Distribution Center will be discarded upon receipt.
Quickly and easily return your item(s) through our Returns Portal! Only EU customers will be able to purchase a return shipping label but the returns portal is open to all customers. If you’d like to exchange an item, just return it, and we’ll issue a gift card to buy a new one.
You have 100 days from the date of delivery to return your item.
Returns are refunded via store credit in the form of a Tour&Tate gift card. Returns are processed within 14 business days after your item(s) are delivered to us.
